SME Owners – Business growth – 15 things you should be doing now

SME Owners – Business growth – 15 things you should be doing now

We understand that as an SME owner it can be difficult to stay on top of everything you need to do in order to deliver profits now and set yourself up for a successful future.

Here’s a quick checklist of 15 activities you should be doing now to secure the future of your business.

Customer focused

1. Customer segmentation and profiling

2. Requesting feedback from current/ recent customers

3. Determining your most effective sales channel

4. Calling people in your lapsed customer database

5. Identifying additions to your product range and/or list of services

6. Automate basic functions customer service functions – order confirmation emails/ newsletter distribution etc

Staff related

7. Devising appropriate low cost ways to communicate and bond with staff

8. Staff feedback or suggestion sessions

9. Simplifying working procedures and systems

10. Searching for a No.2 that is capable of doing all that you do operationally

Business Reach

11. Meeting with organisations/retailers to improve your distribution footprint

12. Speaking with potential business partners

13. Reinvesting profits back into the business

14. Assessing whether Venture Capitalists or Angel investors are needed for expansion

15. Considering international markets for the sale of your goods or services

If you would like to discuss how best to implement these activities, email us via and we will be happy to help.

We hope you find this information useful.

Kind regards,

Marketing Fundamentals Team

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Founder of Marketing Fundamentals Ltd, Blogger, Author & Content Creator